Refund & Cancellation Policy

1. Cancellation Rules

If you wish to cancel your booking, you must notify us in writing via email at maakalientrpr@gmail.com or via WhatsApp. The following charges apply:

• 30 days or more before departure: 25% of total tour cost (Service Charge) will be deducted.
• 15 to 29 days before departure: 50% of total tour cost will be deducted.
• Less than 15 days before departure: No Refund (100% cancellation charge).

2. Refund Processing

• Once a cancellation is approved, the refund amount will be calculated based on the policy above.
• The amount will be credited back to the original source of payment (Credit Card, Debit Card, UPI, or Bank Account).

3. Event Management Cancellation

For catering and event management services:

• Advances paid for venue booking or raw materials are non-refundable if cancelled within 7 days of the event.
• Rescheduling is subject to availability and may incur additional charges.